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Return & Refund Policy

Return Eligibility

We accept returns within 7 days of delivery for the following reasons:

  • • Product received is damaged or defective
  • • Wrong product delivered
  • • Product expired or near expiry (within 3 months)
  • • Product packaging is tampered

Non-Returnable Items

  • • Products with broken seals or used products
  • • Products without original packaging
  • • Products purchased during special sales (unless defective)

Return Process

  1. 1Contact our customer support within 7 days of delivery
  2. 2Provide order details and reason for return
  3. 3Our team will verify and approve the return request
  4. 4Ship the product back in original packaging
  5. 5Refund will be processed within 7-10 business days

Refund Policy

  • • Refunds will be credited to the original payment method
  • • For Cash on Delivery orders, refund via bank transfer
  • • Shipping charges are non-refundable (except for defective products)
  • • Processing time: 7-10 business days after receiving returned product

Contact Us: For return requests, email us at support@medicalhouse.in or call +91 98186-47747