Return & Refund Policy
Return Eligibility
We accept returns within 7 days of delivery for the following reasons:
- • Product received is damaged or defective
- • Wrong product delivered
- • Product expired or near expiry (within 3 months)
- • Product packaging is tampered
Non-Returnable Items
- • Products with broken seals or used products
- • Products without original packaging
- • Products purchased during special sales (unless defective)
Return Process
- 1Contact our customer support within 7 days of delivery
- 2Provide order details and reason for return
- 3Our team will verify and approve the return request
- 4Ship the product back in original packaging
- 5Refund will be processed within 7-10 business days
Refund Policy
- • Refunds will be credited to the original payment method
- • For Cash on Delivery orders, refund via bank transfer
- • Shipping charges are non-refundable (except for defective products)
- • Processing time: 7-10 business days after receiving returned product
Contact Us: For return requests, email us at support@medicalhouse.in or call +91 98186-47747