Privacy Policy
Last updated: August 2026
Information We Collect
We collect information you provide directly to us, including name, email, phone number, shipping address, and payment information when you create an account or place an order.
Optional First-Party Analytics
With your permission, Medical House records a random browser-session identifier, pages visited, cart and checkout stages, device category, optional signed-in account ID, and sanitized payment failure reason categories. This helps us identify checkout problems and improve the store.
These events do not contain card numbers, CVV, passwords, payment tokens, raw payment responses, full IP addresses, phone numbers, or email addresses. Raw activity events are automatically deleted after 90 days. You may withdraw consent at any time below; withdrawal stops future collection and clears events waiting in this browser.
Analytics preference
Current choice: Not selected
How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and updates
- Respond to customer service requests
- Send promotional emails (with your consent)
- Improve our website and services
Information Sharing
We do not sell or rent your personal information. We may share information with service providers (payment processors, shipping companies) necessary to complete your orders.
Security
We implement appropriate security measures to protect your personal information. Payment transactions are encrypted using SSL technology.
Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
Contact Us
For privacy-related questions, contact us at:
Email: privacy@medicalhouse.in
Phone: +91 98186 47747